Best Medical Cards Malaysia 2020? Compare + Get Advice Fast

This is the most practical, highly actionable guide to buying the best medical card in Malaysia online, instead of just other comparison guides (which often overwhelm you with too much info until you feel confused with over-analysis paralysis)

The best part?

We are going to reveal how you can afford the best medical coverage per your budget, something that tied insurance agents and aggregator websites are unable to do for you.

Also, we respect your privacy and do not ask for your phone number when you are ready to apply online or even want to request for the quotations to compare them yourself.
(after all, aggregator sites like R-Plus & i_MY are just going to pass your contact details to random (sometimes incompetent) insurance agents who will call you day and night)

Read this article entirely to understand how we are different.

In short, if you want just the right amount of information to maximize your coverage while minimizing the premium cost, without the spam calls from aggressively pushy & sales-sy insurance agents…

…you’ll love this guide and the approach we use.

This guide has existed since 2015, 2016, 2017,2018, 2019 with 250+ comments below.

Let’s get started.

Credible: where this medical insurance guide has been featured

The published article can be downloaded HERE

The most commonly asked question are: “What is the best insurance for medical?” or “Which insurance is best in Malaysia?” or “Which medical card is the best in Malaysia” or “What medical insurance is the best?

What is the best medical card in Malaysia?

In no particular order, they are – A Plus Health by AIA, Smart Medic Xtra by Great Eastern Life, Medisafe Infinite+ by Allianz Life, Pru Million Med by Prudential & Medi Shield III by Hong Leong Assurance

How to buy the best medical card you can afford?

The best medical card you can afford should come with a high annual limit, guaranteed renewable until age 100, no co-insurance or co payment due to room upgrade, will not limit your medical treatment within Malaysia only, will not always remove hospital from its panel list and most importantly, will not dispute your medical claims without a good reason

What is a medical card insurance?

It is a unilateral contract with an insurance company which promises to pay for your inpatient hospital bill as long as you are paying the regular premiums. Or you can think of it as a Touch & Go card with a preloaded limit which refreshes every year, and only can be used at private hospitals

Why is a medical card (insurance) important?

It gives you a peace of mind when you need to seek the best medical treatment fast at private hospitals, without needing to pay hefty medical bills out of your own pocket, and minus the long queue + waiting time at government hospitals

What life insurance is best in Malaysia?

The best life insurance is the one in which you pay the lowest premium for the exact same coverage because the terms of coverage & payout are exactly the same among insurers (that is, death & total permanent disability cover)

Which insurance company is the best in Malaysia?

In no particular order, they are AIA, Allianz, Great Eastern, Hong Leong Assurance and Prudential.

Fact is, medical card products from major insurance companies in Malaysia are always evolving rapidly, ever-trying to outdo each other to become the best medical insurance or the top medical card in Malaysia, at least in the eyes of consumers.

Anyway, at this point of time…

Summary: Best Medical Cards in Malaysia

  • Allianz Life Insurance – MediSafe Infinite+ series medical card
  • AIA – A Plus Health series medical card
  • Great Eastern Life – Smart Medic series medical card
  • Hong Leong Assurance – Medi Shield III series medical card
  • Prudential Assurance – Pru Million Med series medical card
  • AXA eMedic online medical card

Note: you should flip your device horizontally if you’re using a phone/tablet

InsurerProduct NameHiglights
AIAA-Plus Health▪️ high annual limit even for lower tier plan,
▪️ no lifetime limit, high post hospitalization
▪️ as charged outpatient treatments,
▪️ covers Singapore & Brunei
▪️ unique ‘Health Wallet’ feature
AllianzMedisafe Infinite+▪️ high annual limit
▪️ no lifetime limit,
▪️ as charged outpatient treatments,
▪️ covers alternative outpatient treatment,
▪️ covers Singapore & Brunei,
▪️ no claim refund as % of insurance charges
▪️ configurable as deductible medical card w/ retirement option
▪️ a parallel solution available to cover for hospitalization & surgical procedures
globally without geographical restrictions, up to U$ 2 million yearly
Great EasternSmart Medic Xtra▪️ customizable for low end
or high end coverage,
▪️ high annual limit,
▪️ no lifetime limit,
▪️ as charged outpatient treatments,
▪️ auto annual limit hike upon no claim,
Hong Leong AssuranceMedi shield III▪️ customizable deductible levels,
▪️ auto-convert from deductible to full
coverage upon retirement,
▪️ very high annual limit when boosted, as charged outpatient
▪️ outpatient physiotherapy treatment
per AL & LL,
▪️ auto annual limit hike upon no claim,
▪️ more affordable premium cost
▪️ no claim refund as % of insurance charges
▪️ configurable to cover for selected surgeries in Singapore, Hong Kong, China
PrudentialPru Million Med▪️ better insurance charge sustainability

The best in this sense refers to competitiveness in features and costs; so it is actually very good for us as policyholders.

As you notice, the Best Insurance Medical Cards in Malaysia come from major life insurance companies, brands which you already know.

best medical card in malaysia

The best part of being an industry practitioner, as a licensed, independent financial adviser, is that we are NOT tied to any insurance company.

Meaning, we are not obligated or limited to only recommend 1 single product, like an insurance agent.

Licensed, independent financial adviser possess ‘super-license’ from Bank Negara Malaysia and hence is authorized to source the best medical insurance from major insurers on client’s behalf.

Clients literally adore us (see proof here) for being able to source & compare objectively – the best life and health insurance products which suit their needs without being pushy to fulfill sales quota like a tied agent.

Moreover, it comes with a high level of personal touch, unlike aggregator websites like R-Plus or i_MY.

No time to read this in-depth article?

CLICK HERE to get your advice via email

Watch a series of lessons on buying the best medical cards for yourself

Comparison table: Allianz, AIA, Great Eastern, Manulife, Hong Leong, Prudential, Tokio Marine, AXA Affin, AmMetLife & Zurich Medical Insurance

best health insurance malaysia

**The indicative annual premium, whenever available, was generated based on a 35 years old Male, non-smoker. It does not represent absolutely the expensiveness or cheap-ness of a medical card from an insurer across all age ranges.

Allianz medical card is the Best medical insurance in Malaysia?

Allianz medical card commentary

  • Reimburses the charges incurred for alternative treatments such as Chiropractic, Chiropody, Homeopathy, Osteopathy and Acupuncture up to one (1) visit per day, within thirty (30) days from the hospital
    discharge date.
  • Allianz MediSafe Infinite + covers treatment in Singapore but following Reasonable & Customary Charges equivalent to local treatment in Malaysia. Also, compared to its predecessor, Medisafe Infinite, there is no co-payment if you are hospitalised at a Room & Board which is higher than your eligible benefit. You only bear the difference in the upgraded room & board charges.
  • Another best thing about Allianz medical card is that it specifically states, in the quotation, to include consultation, examination tests and take home drugs for outpatient treatments.
  • It also has the highest combination of pre & post hospitalization coverage, and matches the room & board + ICU coverage of 150 days for each, second best compared to Manulife’s unlimited room & board/ICU.
  • The co-payment clause in its predecessor, Medisafe Infinite, has been removed
  • Its outpatient kidney dialysis and cancer does not have separate limit; it follows the overall annual limit and lifetime limit of the R&B rate chosen so this is good.
  • Organ transplant coverage – Reasonable & customary charges
  • It comes with a Value Added Service called Global Expert Medical Opinion, a third party service which gives you, access to top experts from around the world to facilitate the medical decision making. A licensed doctor will be assigned to conduct a thorough clinical conversation, collect all available medical information and identify top experts to provide independent assessment.
  • Allianz Diabetic Essentials enable you to obtain a medical plan protection up to 70 years old even though you have diabetes.

What About Allianz MediAdvantage Medical Card?

Only if you need to get the best overseas medical treatment for severe illnesses (refer to Overseas Medical Treatment section below). It does provide generous annual limit of up to USD 4 million but limited to these diseases:

  • Cancer
  • Heart valve surgery
  • Intracranial and specific spinal cord surgery
  • Coronary artery bypass surgery
  • Live-donor organ transplant
  • Bone marrow transplant

What About Allianz Care Individual Medical Card?

You should not get this because:

  • Annual limit too low (RM 35k – RM 125k)
  • Only 60 days per disability of coverage
  • Pre & post hospitalization coverage days too low (60/60)

What About Allianz Booster Care Medical Card?

You should not get this because:

  • Annual limit too low (max RM 200k only)
  • Lifetime limit is capped at RM 1 million (not future-proof)
  • only covers you up to 80 years old
  • Pre & post hospitalization coverage days too low (60/60)

What About Allianz Diabetic Essential Medical Card?

Only apply for this medical card that provides RM 500k – RM 1.4 million annual limit and RM 1.5 million – RM 4.2 million lifetime limit, if you have Type 2 Diabetes in which application to the normal medical card will usually get rejected.

It offers similar coverage like your normal medical card, on top of diabetes management benefits, where once a year, you will have access to a health screening benefit, claimable up to RM250, Specifically, they are:

  • Medical examination by a Doctor
  • Glycated Haemoglobin (HbA1c)
  • Urine FEME
  • Renal Function test
  • Lipid Profile

Apart from that, Allianz Diabetic Essential Medical Card comes with a premium discount benefit that is applicable subject to the results of your Health Screening Benefit tests.

For example, when you are first approved for the plan and have a good medical report, you enjoy 20% discount on your premium.

Subsequently, by submitting your annual medical reports, you stand to receive 10% discount even if your medical report results aren’t perfect.

But if it shows improvement, you may receive premium discount of up to 40%, although the premium discount rates are not guaranteed and the rate given may vary from policy year to policy year.

Last entry age at 60 but it can only be renewed up to age 70.

AIA medical card is the Best medical insurance in Malaysia?

AIA medical card commentary

  • A Plus Health medical insurance replaced A Plus Med as its flagship medical card in Q4 ’18.
  • It has upgraded to 150 days of normal Room & Board (R&B) and Intensive Care unit (ICU), totaling 300 days/year
  • There is also provision for Organ/Bone Marrow transplant (receiver’s coverage only) – as charged, subject to Reasonable and Customary Charges up to Overall Annual Limit, once per lifetime.
  • Singapore & Brunei are not considered as overseas medical insurance coverage (which is good!)
  • It also provides Emergency Medical Evacuation and Repatriation up to USD 1 mil (do not mistakenly think this is international health insurance coverage)
  • Lifetime limit for outpatient kidney dialysis and cancer treatment has been upgraded to no lifetime limit.
  • Only covers for once a lifetime organ transplant event (as an organ recipient)
  • Unique Health Wallet, Prevention Benefit and Protect Boost feature, making it priced higher than average compared to other medical cards compared.

What About AIA A-Life Med Regular Medical Card?

We opined that this standalone (term) medical card pales in comparison to its medical rider counterpart due to inferior annual limit (RM 100k to 150k only) and room & board rate (RM 250 is the top option available). A shared outpatient cancer & kidney dialysis treatment up to RM 375k per lifetime is too low for comfort.

What About AIA Public Takaful A-Plus Med-I Or Booster-I Medical Card?

It is just a Takaful version of AIA A-Plus Med with Booster medical card, so it is subject to the weaknesses stated above.

What About AIA A-Plus Med Medical Card?

It has been succeeded by the newer AIA A-Plus Health medical card (flagship product).

Its weaknesses of standalone lifetime limit for outpatient cancer & kidney dialysis and 2 mil lifetime limit for Plan 200 makes it unfavorable among the other options available now.

What About AIA Public Takaful A-Life Medik Famili Medical Card?

It is just a Takaful version of AIA A-Life Med Regular Medical card, so it is subject to the weaknesses stated above.

Great Eastern medical card is the Best medical insurance in Malaysia?

Great Eastern medical card commentary

  • The base medical insurance plan SmartMedic Xtra has been enhanced with SmartMedic Xtra 99 and Smart Extender 99
  • The base version of SmartMedic still has co-insurance & co-insurance clauses and coverage age is limited to age 80 if not added with Smart Extender 99.
  • It has 180 days of hospital confinement but combined normal hospitalization and ICU (intensive care unit)
  • Overall, we opined that it’s an average medical card which ranks in the middle among its peers.

What About Great Eastern Great Medic Extra?

We opined that this standalone (term) medical card pales in comparison to its medical rider counterpart due to inferior annual limit (RM 90k to 160k only) for the basic version, and room & board rate (RM 300 is the top option available). However, you can optionally add Great Extender to 10x the annual limit.

Manulife medical card is the Best medical insurance in Malaysia?

Manulife medical card commentary

  • ManuHealth Elite medical insurance replaced its predecessor, Manumedic medical card
  • Technically, Manulife Room & Board rate is in a class of its own because after R&B 250, the next Room & Board rate is titled “As Charged”.
  • What it means by this is that if you are in “As Charged” R&B rate, you are entitled for the amount for reimbursement is limited up to 2 basic categories of Single-bedded Room available in the hospital.
  • This mean it is inflation-proof to a certain extent because you are guaranteed a single room no matter what in the future.
  • Pros: No limit on the number of annual confinement days and high annual limit of RM 2.2 million, plus having outpatient stroke coverage which none other medical card in comparison has this benefit.
  • Cons: The outpatient treatments are capped at RM 1.76 million for each per lifetime, separate from its overall annual limit of 2.2 million and no lifetime limit.
  • It has a unique feature that covers non-medical related expenses on your hospital bill, up to 2x your room & board rate, per policy year
  • Comes with low 500 and 5,000 deductible levels, which I’d consider as co-insurance instead of deductible.
  • No mention of organ transplant coverage though

What About Manulife ManuEZ-Med Medical Card?

The standalone (term) medical card only has room & board rate from RM 150 to RM 250, with available annual and lifetime limit of RM 150k-RM250k & RM 1.5 million – RM 2.5 million respectively. Other medical riders including Manulife ManuHealth Elite has ‘As Charged’ room & board rate and unlimited lifetime limit, with annual limit up to RM 2.2 million.

Prudential medical card is Best medical insurance in Malaysia?

Prudential medical card commentary

  • Prudential most affordable medical card does not use the the term annual limit or lifetime limit. Instead, it replaces them with this – Med Value Point.
  • Med Value Point is defined as – if the total claims that exceed the stipulated Med Value Point amount, the Prudential will still be liable to pay 80% of the total cost of the eligible benefit while policyholder bear the remaining 20%.
  • Prudential also has another 2 older medical card range – PruHealth and PruFlexi Medi, on top of PruMedicOverseas providing coverage in Singapore, Hong Kong and China.
  • Pros: Has the capability to customize the hospital room & board rate and Med Value Point (1, 1.5 or 2 million). It also has has an optional co-insurance like feature, called Med Saver, which policyholder needs to pay RM 300 co-insurance for hospitalization, even though it is a cashless admission. For objective comparison, we remove this co-insurance feature. Finally, the no co-payment clause is always welcomed.
  • Cons: Evidently, the medical card price, especially with Med Saver feature removed. Comparing Med Value point with annual limit, it is on par depending on your choice. However, comparing Med Value Point with lifetime limit, it loses out slightly because other medical cards have no lifetime limit while PruValueMed only covers 80% of the eligible benefit exceeding Med Value Point. However, this is no longer an issue with the introduction of a higher end (newer) medical card range called PruMillion Med. Pru Million Med also has Outpatient Cancer Treatment and Outpatient Kidney Dialysis which is not separated capped, like PruValue Med. Pru Million Med, though, comes with a non-removable RM 300 co-insurance, aka Med Saver.
  • No mention of organ transplant coverage or no claim bonus/incentive for Pru Million Med though.
  • Starting in July 2019, the indicated premium for Prudential Investment Linked Policy and its medical rider can have a wide range because the quotation system comes with the option to adjust the policy sustainability.

What About Prudential PruValueMed Medical Card?

It has been succeeded by the newer PruMillion Med medical card (flagship product). Its weaknesses of standalone lifetime limit for outpatient cancer & kidney dialysis makes it unfavorable among the other options available now.

What About Prudential Prusenior Med Medical Card?

You need to be over 45 years old to buy this, nonetheless, avoid this standalone medical card unless you are really strapped for budget because lifetime limit is notoriously low at RM 225k. Coverage also expire at age 80.

What About Prudential PruHealth Medical Card?

There’s no reason to consider this when you can afford PruMillion Med. Furthermore, because it is an older product, annual limit is maxed out at RM 250k while lifetime limit is capped at RM 2.6 million although you can opt for room & board rate as high as RM 600. Be warned that medical card coverage terminates at age 80!

Hong Leong medical card is the Best medical insurance in Malaysia?

Hong Leong Assurance commentary

  • Hong Leong Assurance has a separate number of days for ICU coverage (75 vs 150 days), the lowest among those compared.
  • If this is not a deal breaker, then you’ll be glad to know it does not have co-insurance or co-payment due to room & board upgrade
  • It also does not have a separate limit for outpatient cancer treatment and kidney dialysis, which is good
  • With the addition of the Million Extra III rider, its annual limit becomes increases to an additional 1.5 million, adding to the already high 1 mil/1.5 mil/2.0 mil original annual limit for Medishield III rider.
  • Furthermore, you can further add on to the medical coverage by extending your medical treatment to pre-authorised hospitals in Singapore, Hong Kong, and China with Overseas Treatment for Selected Surgeries III for surgeries related to Cancer, Neuro, Coronary Artery Bypass, Heart Valve, Organ Transplant (kidney, lung, liver, heart, pancreas and bone marrow)
  • Organ transplant coverage per Annual & lifetime limit is included
  • An extremely flexible medical card where you can configure it as a humble Honda City or a Ferrari/Bugatti if you have the budget. Don’t be fooled with just one product by Hong Leong Assurance because it is highly configurable, only matched by Allianz.

How About HLA MedGlobal IV Plus Medical Card?

You should avoid this because:

  • Low annual limit (RM 75k to RM 240k)
  • Max lifetime limit capped at RM 1.2 million

Comparison table: Allianz, Great Eastern, Hong Leong Assurance & Prudential Deductible Medical Insurance


Best deductible medical card in Malaysia – which one?

Best deductible medical card in Malaysia – which one is it?

Not having a full medical card after retirement could potentially be deadlier than the silent killer – inflation, when it actually hits. I’ve talked to individuals in their fifties who admitted to me they overlooked of getting their own medical card when they were in employment. Then, just before the mandatory retirement, it struck them – nobody is going to cover his post retirement medical bills.

If you are reading this, then I don’t want this to happen to you. Yet, I know what you are thinking – you probably don’t want to get a redundant medical card while you are covered by your company.

If this is your concern, then Second Medical Card aka Deductible aka Top Up medical card is the best for you. See below

When you are employed before age 60:
It could well be a good complement to your company-provided group medical card.
For example, if your company medical card coverage is RM 30k/year, you could get a RM 30k deductible medical card, with minimum premium (RM 1,200). Which means, only RM 30k and above medical expenses will be covered by this second card. (by the way, the deductible amount is configurable from RM 2k up to RM 30k)

When you retire after age 60:
What it means, when you reach age 60, this health care insurance will convert to become a zero deductible card – which means any medical expenses can be charged under this card – at the time when your company medical insurance coverage ceases. This happens without needing you to prove your health condition at age 60. Besides, it also has:

Cheaper? Yes. Peace of mind when you retire? Absolutely.

Understand basic medical card terminologies and why you must get the best health insurance for yourself

health insurance mm2h

If you are totally new to the concept of a medical card or medical insurance, you may wonder:

“What does a medical card cover?” or “What does a medical card do?” or “What is medical card insurance?”

The intricacies of the best medical insurance is not to be underestimated, especially if you plan to retire in Malaysia for long term. Since health insurance, just like any other insurance, is essentially an unilateral contract, knowing the terms and conditions of your medical coverage is absolutely critical.


To prevent the hassle of dispute with the insurer on what it is not covered or reimbursable when you thought they are covered.

Otherwise, nasty situation like this may happen.

The other health insurance features you definitely want to take note on are:

  • Daily Room & Board rate – determines the type of hospital room you can choose to stay in without topping up the difference. It is very normal to go for a minimum RM 200 R&B nowadays, which could be a twin-sharing room. If you want basic single room or above, a R&B of RM 300 and above is recommended. Some hospitals like Pantai Hospital Bangsar or Sunway medical center ever offers suite room which can cost you up to 4 figures per night. Upgrading R&B rate higher than what you are entitled for in your health insurance policy may trigger a certain co-payment clause in the insurance contract. This render you needing to share a certain percentage of the total medical bill with the insurer, aside from paying the difference in room & board rate.
  • Lifetime Limit (if any) – specifies the limited sum of medical expenses which can be exhausted throughout the duration of health insurance coverage (usually up to age 100). It does not refresh every year but the best medical cards usually have no limit lifetime coverage.
  • Annual Limit (if any) – specifies the limited sum of medical expenses which can be exhausted within any 1 policy year as long as the health insurance is in-force. No worry, it will be refreshed upon your policy anniversary date. If you actual cost of medical treatment exceed your medical card annual limit though, you have no choice but to cover the exceeded amount.
  • As charged – covers hospitalization expenses which are deemed medically necessary, and as per reasonable and customary charges according to the schedule set by MMA (Malaysian Medical Association). If a medical procedure was being overcharged by hospital, then you need to top up the difference of amount for which the insurer doesn’t cover.
  • Deductible – an amount that you will have to pay for your medical treatment before your medical insurance plan will begin to pay for you.For example:
    Deductible level of RM 5,000 means when Ali got admitted to hospital and the medical bill costs RM 9,000, Ali has to pay RM 5,000 first before his insurer pays the balance, up to the medical card annual or lifetime limit.
  • Co insurance – an amount, usually in percentage (10%, 20%) of the total medical bill which you have to fork out on your own, regardless of the medical bill amount. The insurance company does not cover for this amount. Usually, the best medical card in Malaysia comes with zero co insurance.
  • Home Nursing Care coverage – a public or private residential facility providing a high level of long-term personal or nursing care for persons (such as the aged or the chronically ill) who are unable to care for themselves properly.

For example:

Co insurance of 10% means when Ali got admitted to hospital and the medical bill costs RM 9,000, Ali has to pay RM 900 while his insurer pays the remaining amount, up to the medical card annual or lifetime limit.

  • Last entry age – the last age where you can buy a medical insurance policy. Normally it could be at 60, 65 or 70. Malaysia’s first emedic card by AXA has last entry age at 49 though.
  • Exclusions – illnesses or medical conditions that are not covered by a medical card or medical insurance. Common exclusions include pre-existing conditions, specified illness occurring during the first one hundred twenty (120) days of upon policy being in-force (hypertension, cardiovascular disease, diabetes mellitus, all tumors, cancers, cysts, nodules, polyps, stones of the urinary and biliary system, all ear, nose (including sinuses) and throat conditions, hernias, hemorrhoids, fistulae, hydrocele, varicocele, endometriosis including disease of the reproductive system, vertebro-spinal disorders (including disc) and knee conditions), cosmetic treatments, dental conditions, congenital abnormalities, pregnancy-related conditions, AIDS or sexually transmitted disease, self-inflicted injuries, drug addiction, mental or nervous disorders
  • Pre-existing Condition – illnesses that a policy holder has a reasonable knowledge of on or before the effective date of insurance. Policy holder may be considered to have a reasonable knowledge of a pre-existing conditions if he or she had received or is receiving treatment, medical advice, diagnosis…and/or there is a clear and distinct symptoms and/or the symptoms of an illness would have been apparent to a reasonable person.

Also, do you agree that medical costs will carry one or more of the characteristics below:

  • Most unexpected
  • Most unavoidable
  • Possibly long term & recurring
  • Most impactful to retirement nest egg

How impactful, you asked?

For minor condition like cataract or appendicitis, the cost of such treatments may hardly dent your retirement nest egg. But what if major conditions like below hit you?

medical costs in malaysia

Medical costs have escalated around the world and this is no different in Malaysia. Medical inflation averages about 10% each year and is projected to rise due to advancement in medical technology.

How to Apply for the Best Medical Card for yourself & Family, Fast

  1. Obtain Quotations to Compare

    Engage 3 to 5 insurance agents from top insurers to request for quotations, or alternatively, engage a single independent financial adviser to get the same quotations in one place

  2. Get Advice

    Compare the premium pricing among insurers’ quotations based on the coverage features you need while weighing the pros and cons of each options. Filter real advice from sales talk.

  3. Complete Fact-Finding

    Once you have decided on the best medical card option that fits your budget, the authorized intermediary will need you to fill in questionnaire declaring your lifestyle and health condition / history.

  4. Submit Application

    Together with your filled in questionnaire, submit your personal details online via the insurer’s portal to kick-start application. Underwriter may approve your application promptly or he may require you to do additional medical check or request more details on your medical history before offering you a standard acceptance offer, or conditional acceptance offer with loading or exclusion.

Procedures to Utilize a Medical Card

When you want to seek medical treatment due to illness/accident at private hospitals, you should try to go to a hospital that is covered by the medical card.

Hospitals that are covered by the medical card are also called Panel Hospital. Panel hospitals will be able to provide cashless hospital admission hassle free.

Of course, you still can get admitted to other hospitals, but you will then need to settle in full your medical bill upon discharge and then later file claim to reimburse the medical expenses from the insurance company, usually within 30 days.

Admitting to a panel hospital saves you these paperworks because the insurance company will pay directly the hospital provided a Letter of Guarantee (GL) is issued by the insurer to the hospital upon your hospital admission.

Bear in mind hospital may still need to charge you some deposits upfront to cover for items not covered by your medical card.

In order to minimize any unnecessary delays, it is the norm to follow some pointers below as part of the claims process:

  • Before undergoing any non-emergency medical treatment, call the customer care helpline of your insurance company and confirm whether your doctor’s proposed treatment is covered in your medical insurance policy and whether your hospital of choice is panel hospital
  • Request your doctor or specialist to fill in and sign your claim form. He or she may charge a small administration fee which may not be covered by your medical card
  • If you are admitted to a non-panel hospital, remember to submit a written notice to your insurance company as soon as possible, or within 30 days of the treatment period if you are diagnosed with a condition or illness that is claimable under your medical insurance policy
  • Attach all filled claims documents with the original bills and receipts, investigation or diagnostic reports if any, full doctor’s medical reports, physician’s cost summary of treatment and referral letter, if any.

Understand the Common Reasons your Medical Claims can get Rejected

Your servicing intermediary can assist you with the claim although there is really nothing stopping you from doing it yourself by submitting the claims using snail mail or walking into insurer’s servicing office.

Furthermore, most insurers also have their electronic portal (or app) to submit your claims paperless and you will be paid via direct online banking – it is much faster and convenient so check this option before you hastily submit a claim the manual way.

Claims Rejected?

Communicate with the servicing intermediary and review claim submission again before filing an appeal.

Seek advice from PIAM Information Centre and Ombudsman for Financial Services (OFS) if you opined that your claim has been unfairly rejected.

Review of AXA eMedic online medical card

AXA eMedic is probably the cheapest and most convenient-to-apply-for term medical insurance that you can buy in Malaysia today.

If you are a fresh graduate just starting out in the workforce, or young family with tight financial budget, then you seriously need to consider this as your first medical card.

True to its objective of catering to the mass market, AXA eMedic provides affordable and accessible in-patient private healthcare services due to illness, diseases or accident.

By the way, I don’t think I need to stress the importance of having a medical card even if you are employed and your employer provides for you. Look at cost of medical procedures here.

Some commendable features of AXA eMedic:

A) From coverage perspective

  • Days of hospitalization in a year – surprisingly, unlimited, considering most medical insurance do cap this at 150 days to 180 days per year.
  • No lifetime limit
  • Room and Board RM250 is as good as a double bedded room at most Malaysian private hospitals.
  • Cashless admission for an extended list of 139 private hospitals in Malaysia
  • Could be a cost effective, short-to-mid term medical coverage solution for expatriates living in Malaysia; say, for someone spending 2 years in the country on a work visa. Easy application with just passport and valid working/dependent visa.
  • Guaranteed renewable at your option (which is desired), versus conditional renewal for similar medical card offered by most general insurers’ offerings

B) From cost perspective

  • Deductible feature, when optionally selected, will lower annual premium significantly.
  • As low as RM37 per month for individual medical card
  • As low as RM150 per month for family of 4 with AXA eMedic Family Plan (annual limit for each family member is separate, not combined – which is good)
  • Surprisingly affordable because the premium can get even below RM 1,000 a year even for the highest plan (Annual limit 100k) when deductible feature is chosen

C) From ‘ease of application’ perspective

  • Underwriting process does not require medical check up; instead you just need to fill in a simplified online questionnaire during application. It does not mean insurer allows for non-disclosure of your pre-existing medical condition – you still need to declare your health condition and medical history truthfully per what you knew or ought to know.
  • Gender agnostic: No difference in premiums for male & female
  • No body-mass-index (BMI) underwriting because you don’t need to fill in your height and weight. In other words, underweight or overweight individual can apply without loading

Features which we feel could make AXA eMedic even better:

• More options for Room & Board daily rate, other than the one and only RM 250.
• Lowest annual limit is RM 20,000 which is way below what we consider the bare minimum today. An annual limit of at least RM 100,000 is recommended, which is highest option you can get from AXA eMedic
• Coverage could be extended to age 100 instead of stopping at age 80
• Last entry age capped at age 49
• Deductible feature could have higher levels and structured slightly different, for example, RM 30k in a year, instead of, RM 1k per hospital admission. This could make it a good, ‘no-overlap’ complement for individuals with company medical coverage (usually ranging from RM 20k to RM 30k in a year)

Bear in mind that this is a standalone, aka term medical card, whereby the annual premium is set to increase every 5 years age band.

We opined that AXA eMedic should not be compared to medical riders available out there because medical riders do provide more comprehensive and long term medical coverage.

Instead, it should be viewed as an excellent substitute to medical cards offered by general insurers, or a good alternative to one’s company medical card.

eMedic is available for purchase exclusively online at – there’s zero need to go through any agents or intermediaries.

AXA eMedic 5 minutes, fast & easy purchase process:

  1. Go to this URL 
  2. Select Individual Plan or Family Package
  3. Enter your birth date(s)
  4. Select your desired coverage
  5. Answer a few health questions
  6. Enter your personal details
  7. Make payment

After successful payment, policy holder will receive a Welcome Message and eMedic Digital Medical Card in your email. Policy Documents will be sent to policy holder’s email within 3 days.

The eMedic digital medical card is a picture that can be saved on mobile devices, which can be accessed online.

During hospital admission, policy holder just need to show the medical card at the hospital admission counter. The medical card contains all the details the hospital needs to verify validity of one’s AXA eMedic medical insurance.

Alternatively, policy holder can use his or her identification card IC to hospital admission staff – just state that you have AXA AFFIN Life insurance and Mediexpress. Hospital can also process hospital admission without the eMedical card.

Standalone versus Rider Medical Card

What is the difference between a medical rider and a term (standalone) medical card?

Read below –

What You Should Know When Buying Standalone Medical Card Vs. a Rider and Make the Right Decision

Compared to guaranteed renewal clause in medical rider, some standalone medical cards have conditional renewable clause whereby – if you are hit with a long term/ critical illnesses, insurer will likely impose unfavorable terms & conditions like premium loading, coverage exclusion from the illness and even rejection at your next renewal cycle. Think of it like renewing your car insurance after a major accident.

On the other hand, rider medical card is confirmed to have “Guaranteed renewable” clause whereby as long as you pay for the policy on time, insurer is obliged to renew the policy (provided the lifetime claim limit, if any, has not been exceeded).

The question you need to ask yourself is this:

Am I getting this medical card today for short-mid term or for long term? And will I be able to upgrade to or rebuy another medical card in the future given my current health condition?

You just need to read the fine prints. Medical card like AXA eMedic (see above) does not have conditional renewable clause.

For both types of medical cards, cost of insurance or insurance charges, however, is not guaranteed. That means insurer can hike the insurance charges which may affect your premium directly or indirectly.

This scenario normally requires approval from central bank and it affects every policy holders having that medical card (does not discriminate or single anyone out)

Overseas Medical Treatment & Coverage

By the way, visitors to this page also frequently ask – “Can I buy a medical card which covers me in foreign countries?” or “Can foreigner buy medical insurance in Malaysia?”

The answer to the first question lies in the video below, while for the second question, the answer is YES, provided you at least have long term residency visa like MM2H visa. See more details in our other article – Retiring in Malaysia : Get the Best Health Insurance & Prevent Medical Costs from Touching your Retirement Nest Egg.

Do I even need an overseas medical card or health insurance coverage?

Answer = Yes if you have a rare medical condition that healthcare providers in Malaysia do not possess the expertise or equipment for treatment.

But then the next question is – how would you know that beforehand? You don’t, agree?

So by the time you realize this (the insufficiency of local healthcare services for your medical condition), you won’t be able to get yourself insured already for overseas medical coverage.

However, if you really have deep pockets and are concerned about the inadequacy of Malaysian medical expertise or want to have that options to be treated overseas, then this is for you. But then again, you could have probably gotten yourself a pure international medical coverage instead of a quasi-international medical card from any Malaysian insurer because some of them only offers coverage a pre-defined set of critical medical conditions.

Answer = No if you are not a globe-trotting executive or nomad. Even if you are on frequent business trips, as long as you are not outside of Malaysia for 90 days consecutively, you likely don’t need an overseas medical coverage.

No doubt that overseas medical card comes access to well-know global healthcare providers, with very high annual and/or lifetime limit (usually in US Dollar),  not only to account for the cost of insurance but also travel-related expenses costs. And that comes with a cost in the form of  higher premiums than a standard Malaysian medical card.

Can I use my Malaysian medical insurance overseas?

Aside from coverage in Brunei and Singapore (for some Malaysian medical card), all standard Malaysian medical cards do not offer direct (cashless) coverage for elective overseas medical treatment, although they may provide a value-added services such as a second opinion benefit.

For that matter, if you are hospitalized outside Malaysia for any emergency medical procedure, do not expect you will be reimbursed in full for your medical bill.

Insurers are not stupid; they will only reimburse you an amount that is up to what is defined in Malaysian Medical Association’s (MMA) Schedule of Fees when it comes to medical procedures, and what’s reasonable and customary for other medical expenses such as prescriptions and medical supplies.

see below as we explain more.

Insurance company will use this information to determine the amount they are willing to pay for a particular service in a particular area.

As an example, assume stroke treatment at a private hospital is around RM40,000, but when you were in United States, you had a stroke and it set you back for US$50,000 for an emergency medical procedure.

How much do you think your Malaysian insurer is going to reimburse you?

Now It’s Your Turn

Phew! We put A TON of work into this guide. So we hope you enjoyed it.

Now we’d like to hear what you have to say.

Which medical card feature that is the most important to you?

It is Annual Limit or Hospitals Room and Board rate?

Or something else.

Let me know by leaving a comment below.

Author: CF Lieu

CF Lieu is an independent financial adviser (IFA) with CFP qualification and licensed by the Securities Commission of Malaysia to conduct regulated financial planning activities and charge a professional fee for it.
CF Lieu is also listed under Featured CFP Professionals in his professional association website – FPAM (Financial Planning Association of Malaysia). Only advisers with the highest calibre and credibility are displayed under this list.

Also check out, the best medical insurance for senior citizens in Malaysia

Plan Medical Card Terbaik –

Best Takaful Medical Card in Malaysia

Get exact medical card price Malaysia HERE

Which medical card is the best in Malaysia? There’s no such thing, here’s why

Best medical card plan for family in Malaysia? Get your advice here

Ringgit Plus best medical card

iMoney best medical card

iBanding best medical card

This Post Has 258 Comments

  1. Ratnah Kumar

    Tq so much Mr.lieu for the wonderful explanation. Good job.

  2. Ainsley

    Hi ChingFoo Lieu.
    Why you not included the mxm MediServer plan in your comparision?
    Please include it

    1. CF Lieu

      it won’t be suitable one because firstly, it’s term standalone and secondly, all compared here are from life insurers, not from general insurers.

  3. Pui

    hi which insurance is that with overseas coverage in your video? thanks

    1. CF Lieu

      Which video?


        Hello CF Lieu, my wife and I are coming to Malaysia, from the USA, under the MM2H Visa. I’m 72, she is 58, we are both in good health, I’m confused with which insurance to chose. We must purchase insurance according to the MM2H Visa. If you were in our place, which one would you recommend?

        1. CF Lieu

          Hi Donald Williams, if I were in your position, I will make a decision based on the comprehensive info in this guide – however if I am still confused, then I will consider what this gentleman has done – here:

  4. Grace

    Hello Mr Lieu, I would like to ask why is Zurich medical cards not featured in your comparison? I am curious because my parents insured me since young under Zurich and now that I am adult, I automatically went for Zurich however I seldom see Zurich being compared together with the rest of the big guys. Just want to know in case I am missing out! Thank you.

    1. CF Lieu

      Hi Grace, relook at the comparison table again…hard. Did you scroll all the way to the right? Zurich is at the far right. Check it again?

  5. Siew Lee

    Hi ChingFoo,

    I have a question regarding to overseas claim. I’ve purchased an insurance from Prudential since 2013 and currently working in Singapore.

    As I understand, most of the Malaysia insurance policy will cover the overseas claim provided you travel back to Malaysia within the last 90 days.
    When I check with my Prudential agent, he told me that this rule doesn’t apply to Brunei and Singapore. I tried to search this info through online, but found nothing.

    Can you please clarify my doubt? Thanks!

    1. CF Lieu

      have you read every line of your policy book? 🙂

  6. Claudia Davis

    Best guide I came across so far, thanks!

    1. Mathew

      Hi, Mr. Lieu,

      I saw there is no comparison on medisaver by lonpac insurance. Can i get your advice on how you look on it? Trustable, coverage? Cost wise, i think it’s attractive. Pardon me if i overlook a better package offered by other company.

      1. CF Lieu

        Mathew suggest you take the brochure and compare it with the comparison tables above, would that work for you? 🙂

        1. Mathew

          Hi, Mr. Lieu,

          Great idea. But i was told medical card is customized, depending what u need. That’s why it makes me confused.

          1. CF Lieu

            not really openly customizable Mathew….it’s more like choosing the Room rate which comes with its corresponding annual & lifetime limits. Like set meals to choose from, rather than customizing the ingredients that go into the set meals. That make sense?

  7. Henry

    Thank you for the great write up and very informative.
    May I ask your opinion on both MXM MediSavers Healthcare Medical Card or LonPac Medisecure Plus 2015.
    Looking very attractive and quite comprehensive coverage on medical.
    For an old man with budget concerns, i need some precious advice from you.
    Thank you.

    1. CF Lieu

      Thanks for the compliment but what opinion are you looking for?

  8. Jason Lim

    Hi CF,

    I just got the Allianz quotation for MediSafe Infinite + plan. In the policy schedule, it stated the maturity / expiry date is 2040 (which mean i will be 67 years old that time). But the agent said it is cover till 100 years old and will renew to 100 years old when mature at 2040.
    Is it true?

    1. CF Lieu

      yes, it’s true.

  9. wklaw


    is it advisable to switch medical card from 1 to another (better 1) ? if yes what’s the things need to consider?
    btw, I’m 51 working male & with controlled high cholesterol.

    Tq & rgds,

    1. CF Lieu

      WKLaw, first thing is to understand the type of medical card you have (annual, lifetime limit) then compare that with what’s available in the market now. Evaluate how big is the gap.

    2. Mark Ong

      Very interesting website. I did went for consultation with Allianz
      My annual premium is RM6000 with deductible of RM30k up to 60yo. Then convert to zero deductible after 60yo

      1. Is this overpriced? I tried etiqa quote in their website and i was quoted only RM72 per month. Of course i did not read their T&C whether cancer or TPD, or critical illness are covered…
      2. Since this is investment link, meaning to say i will never get part of the investment unless i terminate it before i die?

      1. CF Lieu

        How old are you?

        1. Mark Ong

          30 years old

          1. CF Lieu

            you’re most likely being ‘over-quoted’. It’s different from being ‘over-priced’, too lengthy of a concept to explain here (you can check out if you need detailed answers).

            And no, you don’t need to wait until you die to get back the investment value from you investment-linked policy.

  10. Lecutus Borg

    Hi CF – thanks for the excellent write-up.
    My question – in your comparison table above, Allianz’s plan provides outpatient coverage for these cancer treatments – immunotherapy, targetted therapy and hormonal therapy.
    Does AIA’s plan not cover these treatments as well?
    Thanks in advance.

    1. CF Lieu

      thanks for your kind words.
      At the time when I’m replying you, these are not mentioned explicitly. In fact, before mid 2019, no life insurer actually covers for these advanced cancer treatments, so Allianz is ahead for this particular coverage.

      1. HR

        Hi CF, thanks for the highly detailed write-up.

        AIA A Med Regular does not specify “chemotherapy or radiotherapy”, unlike most other standalone medical cards, therefore it does not exclude newer cancer treatments such as immunotherapy, targeted therapy and hormonal therapy?

        Are there any other standalone medical cards that cover these newer treatments, whether through explicit inclusion, or because they do not specify any whitelist (like AIA)?

        Thank you!

        1. CF Lieu

          Are you referring to the policy book or the quotation?

          1. HR

            I’m referring to the wording in the final policy document/contract – which surely matters more than the quotation. To repeat my question, are there any other standalone medical cards that cover these newer treatments, whether through (a) explicit inclusion in their policy document, or (b) because they do not specify any whitelist of treatments in the policy document (like AIA below)?

            Great Eastern Smart Premier Health policy document wording is:
            “Such treatment (radiotherapy or chemotherapy excluding consultation, examination tests and take home drugs) must be received at the Outpatient department of a Hospital or a registered cancer treatment centre immediately following discharge from Hospital.”

            On the other hand, AIA A Med Regular policy document does not specify “radiotherapy or chemotherapy”:
            “Such treatment must be received at the Out-Patient department of a Hospital of a Legally Registered Cancer Treatment Centre immediately following the discharge from Hospital Confinement or Surgery.”

          2. CF Lieu

            not that we know of….but you shouldn’t assume when it’s not explicitly mentioned, then it means covered. On the contrary, actually. Because the clause ‘covers for medical treatments which are reasonable and customary’ puts the power in the insurer’s hand on how they define ‘reasonable & customary’ from time to time

  11. Alex

    What is the best medical card for kids below 5 years old. Preferrably max Rm200 per month. Thanks

    1. CF Lieu

      Hard pressed to get anything below 200/m if you’re referring to medical rider Alex. Does your employer cover employee children?

  12. Siew Yann Ling

    CF Lieu,

    I looking for medical card for myself. Hope you could give me advice in choosing the medical insurance? I have look at the AIA, Prudential, Etiqa. But, I still not fully understand which one is best for me. Thinking to get some information about Allianz. Thanks, Amanda

    1. CF Lieu

      Well Siew, what are the the things that still confuses you? 🙂

      1. Siew Yann Ling

        Hi! Liew, I want to know which insurance provide health screening test and which insurance got unlimited day for R&B ICU, please advice me if you know. thanks

        1. CF Lieu

          well, have you got chance to review the extensive comparison tables above? (scroll up)?

          1. Siew Yann Ling

            Lieu, I guess you are suggesting the Lonpac Insurance? am I right? I didn’t this insurance yet.

  13. ROSE

    great article, thanks for coming up with this !

  14. JUN TANG

    can you give me a health insurance quote for 2 retired people if we decide live in Malaysia, please offer your best program with yearly cost.

  15. Kenny

    Hi there. Thank you for the article. I realised your medical plan comparison is not really apple to apple.

    1. CF Lieu

      thank you for your comment Kenny. Please elaborate what you said from your perspective ✌

    2. tom

      can you give me a health insurance quote for 2 retired people if we decide live in Malaysia, please offer your best program with yearly cost.

      1. CF Lieu

        You can actually approach multiple insurance agents from different insurance companies to get the quotes and figure it out yourself. Is there any reason you aren’t able to do that? 🙂

  16. ali

    Can i ask why no GIBRALTAR BSN in here?

    1. CF Lieu

      Ali, why?

  17. Whitney

    Hi Lieu

    I Think AIA A-Plus Health is good but since it is a rider, any life insurance plan that is recommended to me?
    I am single female, will be 25 this DEC, working in Singapore

    Also do you think buying insurance online or buying with an agent is better?

    1. CF Lieu

      Whitney, it sounds like you have some perception on a rider medical insurance, why is that? But then you follow up with a question about “any life insurance recommended to me?” ~ what is it you are actually considering – medical or life insurance?

      1. whitney

        Hi CF

        As there is the clause “provides worldwide coverage. However, if you are residing or travelling outside Malaysia for more than 90 consecutive days, you
        will not be covered for any medical treatment received overseas (except for Singapore and Brunei).” in AIA rider (A plus health) but not in medical insurance itself (A-plus Med & A-Life Med Regular), so Im thinking to buy rider because of this clause, but I actually need medidcal plan only. could you advise on this?

        Also Do you think what is the biggest different between GE and AIA? They are my 1st and 2nd choice

        1. CF Lieu

          Whitney, by this time, any available term/standalone medical card are considered legacy products. All flagship medical card by life insurers are in rider form.

          The biggest difference? The comparison table above should give you some insights, but if you need personalized and detailed advice, head over to here.

  18. Hafiz

    can you give your opinion about the medisaver takaful medical card?

    1. CF Lieu

      Hafiz, what kind of opinion are you looking for?

  19. Kho

    Hi, i want to buy an insurance. Shall we meet? Thanks.

    1. CF Lieu

      Hi Kho, not until you tell us what is your requirements and why it is important to get it now rather than later

  20. POP


    I am diagnosed with ankylosing spondylitis (an autoimmune disease), most of the meds used for the treatment are not covered unless it’s done in daycare unit, aka IV. Is there any insurance that will support co-pay / coverage with a pre-existing condition?

    1. CF Lieu

      Unfortunately, as a general rule, no medical insurance or medical card covers minor or major pre-existing medical condition

  21. David

    Hi there,

    Would like to purchase a medical card for my 2 months old Daughter. Can you provide the most value for money kind of medical card?
    I need both Malaysia and Singapore medical coverage. I prefer those medical card without investment type. Thank you.

    1. CF Lieu

      David, can you wait for a few years before buying for her?

      1. DesKel

        I have hypertension (in good control) and blood sugar (medium control) and im 40 years old. I have no insurance coverage and I’m seeking for advice on how to proceed? I have life insurance but i just realized after I retire I will not have any coverage for treatment and diseases in hospital. What should I do?

        1. CF Lieu

          you may want to seek advice on your situation here

  22. Mimi

    Hi, my mum is 72, of good health and insured with Prudential up to 80 years of age. Are there any other options for her that covers after 80 onwards? Thank you.

    1. CF Lieu

      Unfortunately, the problem with your situation isn’t whether current medical cards in the market covers up to 90 or 100 years of age (all of them do by 2019). The last entry age for buying a medical card stops at 70 years.

    2. Jackie

      after age 70 not possible to extend the coverage.

      1. CF Lieu

        Rightly so

  23. Raymond

    Dear CF,

    A very good afternoon.
    Just a quick question, is it possible for a Malaysian to purchase medical insurance from BUPA Healthcare ? I have noticed that they are present in S’pore. What about here in Malaysia?
    Thank you very much.

    1. CF Lieu

      A very good morning.
      Question to your question – is there a good reason you can share with us on why you want to purchase medical insurance from BUPA Healthcare specifically?

  24. Kelvin

    Hi Lieu,

    Currently I have the following policies from different insurers:

    1) GreatEastern – Supreme Multicare Wholelife with Cash bonus (Sum assured 50k) – cover ends at 2078 – currently premium is paid using the cash bonus, else annual premium is RM897.50
    2) GreatEastern – Supreme Livingcare Wholelife with Cash bonus (Sum assured 50k) – cover ends at 2078 – currently premium is paid using the cash bonus, else annual premium is RM1065
    3) Prudential – PRUlink assurance account (Sum assured 60k) – expiry/maturity 2079
    with PRUmajor med 2 Benefit RM100 R&B – annual premium RM3760.12
    4) AIA (previously ING) – Premier Lifestyle (Critical Illness) (Face value 70k) – annual premium RM1720

    My current company also provides insurance coverage as long as I’m employed with the company:
    Group Term Life (employee only) – Sum assured 600k
    Group Personal Accident (employee only) – Sum assured 250k
    Group Hospital & Surgical (employee & family) – R&B 250 + 70,000 MME
    Medical outpatient (employee & family) – Employee unlimited, family shared of 1.6k annually.

    Do you think I should surrender some of my personal policies and consolidate into a single provider?

    1. CF Lieu

      Kelvin that’s TMI (too much information) you are revealing over here. It isn’t possible to answer you in one paragraph due to the complexity of the insurance portfolio you have.

      If you are serious in getting non-biased second opinion, head over to HERE

    2. ST

      Hi CF,

      Thanks for your comprehensive review. My husband currently has a very comprehensive company insurance that covers him and myself. We don’t have personal medical insurance and are concerned that as we age the premium will become higher. I had a preexisting condition of hyperthyroidism but I’m stable now. We are both 26, non-smokers. May I get a recommendation for the medical card that we should get? Should we get the deductible or just normal rider medical card?


      1. CF Lieu

        ST, well you are just 26…to answer that question, you’d have to ask yourself if you and your husband is going to stay working in that company (with very comprehensive medical plan /insurance) until 60…and also whether the money saved from getting a deductible medical card vs full medical card means anything significant for you

  25. Senmins Loh

    Can we have an appoinment for ask more details, I stay at Klang.

    1. CF Lieu

      Loh, we’ve replied you directly via email.

  26. Kent Lee

    Hi Mr. Lieu,
    I am 39, will be 40 by 15th-Sept’19, a Malaysian working professional in Singapore, healthy, non-smoker, insured by company in Singapore with 10/90% up to SGD 18K (RM54K) per year. I am looking for a suitable and reasonable premium medical card with or without deductible at RM5K up to 45 to 55 years old. I don’t mind to have annual limit in between of RM75K to RM150K but lifetime limit should be adequate to no limit, coverage is guaranteed renewable up to 80 or 85 years old, kidney dialysis coverage and organ transplant cost should be able to be covered by the card up to 15 to 25 years.

    1. CF Lieu

      Understood, Kent Lee. So what do you want to do from here?

  27. Alvin


    Currently i am using Prudential Flexi Med and paid a monthly premium of RM 258. The coverage is relatively low now with annual limit of RM 120,000 and a life time limit of 2.4mil. I bought this plan in the year 2015 and never make any claim before.

    I was thinking of changing to current AIA plan that everything is much better than my current plan. I would want to cancel the Prudential plan and transfer all the cash value into AIA.

    Do you think this is a wise move? What impact will i be expecting and is there any loss on myside.

    1. CF Lieu

      Alvin, have you explored upgrading the newer Prudential medical card, like PruValue Med or PruMillion Med first? If no, WHY? If yes, then why do you think switching to other insurer is better?

  28. Andy Hodiyah

    Hi CF,
    I am 63, with high blood pressure and high choleterol treated for 13 years, well controlled. I am coming to Malaysiaunder MM2H. Though people over 60 need not submit evdience of medical insurance for MM2H, I am thinking of getting a medical card.
    1. Does this mean I must get a ILP before I can buy a medical card? (I read your aadvice above not to get a standalone medical card).
    2. Is it likely that any insurer will sell me mecial coveraage even with my preexisting conditions EXCLUDED?

    1. CF Lieu


      1. Yes, the medical card is package under an ILP
      2. Could come with exclusion or premium loading, or BOTH, depending on how severe is your high blood pressure/high cholesterol. Depends on underwriting. Without submitting an application, you wouldn’t know 🙂

      1. Andy Hodiyah

        Thanks CF! Will engage your services when I settle in in PJ.

  29. Pauline

    I’m currently holding Zurich FlexMed 2 PLUS – Plan 3 for Annual Limit of RM 175,000. I looking for more higher coverage as my mother have endometriosis & breast cancer. I’m 44 years old and smoker. Last year around Sept 18, I have done a gastroscopy and colonoscopy at Pantai Cheras which all result are normal. Beside that, I have done a neck ultrasound as the dr detect a nodule at my neck (result found few nodules) but the thyroid blood test is normal range. My question is should I declare my neck ultrasound which my thyroid blood test is normal? Secondly, which medical card is suitable for me as I prefer the higher coverage per annual and Unlimited life time limit. Pls advise me which insurance plan should I have as I think the coverage per annual of RM 17500 is too low for me. FYI, my monthly premium is RM 400. Thank you.

    1. CF Lieu

      Yes Pauline, usually you will be imposed exclusion with the presence of nodule at neck. Your best option now is to have a high deductible medical card to cover for the shortfall in the annual limit.

  30. An outstanding share! I have just forwarded this onto a friend who was doing a little homework on this.
    And he actually bought me lunch because I found it
    for him… lol. So allow me to reword this…. Thank YOU
    for the meal!! But yeah, thanx for spending the time
    to talk about this subject here on your website.

  31. jason

    1. “Hong Leong Assurance is the second contender to the best deductible medical cards in Malaysia, but it is twice as expensive although it comes with 1 million annual limit and no lifetime limit.”
    But when looking at the table, no limit belongs to Great Eastern.
    Which is which?

    2. For a deductable, Allianz seems good but there is a very low annual limit. So in the future when we convert the plan, would this limit be too low? shouldnt we get a deductable that can convert without an annual limit?

  32. Mona Chung

    Hi Mr. Lieu,

    I am looking a medical insurance plan for my brother who resides in Kuala Lumpur. Can you please provide me with your contact information and email address so that he can contact you for information about medical insurance coverage.

    Thank you.

    1. CF Lieu

      Mona, we’ve replied you via email.

  33. KwangSoo

    Nice! this weblog is wonderful and I love reading your articles. There’s actually a lot of individuals are searching around for this information, you could aid them greatly. Very good work, Keep up the great work.

  34. KwangSoo

    Nice! this weblog is wonderful and I love reading your articles. There’s actually a lot of individuals are searching around for this information, you could aid them greatly

  35. Mckenzie Braz

    Hi there,

    How is everything?

    I thought you might be interested in some thoughts I have for combining a number of online medians to drive more leads to

    Just a curious thought: Would you be open to checking into some strategies I have in mind for significantly increasing visitors/clients from your site? We can be like your in-house, professional marketing arm.

    My analysts incredibly tenured in the industry, and are knowledgeable in your line of business. Would it be OK to have them give you a quick call at ?

    Mckenzie B.

  36. Zoe Ala

    Hi there,

    Question: What if was losing key leads/traffic you may have overlooked?

    I work with some exceptionally bright consultants. Would you be open to having them show you how that could be happening?

    All Id need to know is the best time/phone number to have them quickly connect with you


  37. sia online

    Hi Danny K ,
    The best way you have shared on this page about the world health day live healthy ,But the main reason we chose this theme was because having an inadequate lifestyle can conduct to the developing of different diseases: diabetes, obesity, cardiovascular diseases, depression and many others.

  38. maris

    Hi CF, great article for newbies like me. I’m in the midst of looking for a medical insurance card for me and my spouse. I have a few questions i hope you can help explain.

    1. I’m confused about the no claim bonus. If compare Allianz and AIA does it mean that after 10 years assuming no claims, AIA AL will increase to RM1.91m while Allianz AL maintain at RM1m? And Same for R&B AIA will increase to RM746 while Allianz will only increase to RM399?
    2. If taking insurance with high AL like RM1m, how important is it to have AL no claim bonus?
    3. For Allianz co-pay R&B upgrade, does 20% apply to the price difference for the upgraded room or total R&B cost?
    4. Is there any difference between taking individual plan vs family plan?
    5. What is the cheapest age to take medical insurance for my <1 year old son? Is it true that young children premium are more expensive than 18-21 year old?
    6. If a person has stopped smoking for a few years, is it considered smoker or non-smoker premium?

    Appreciate your reply. Thanks in advance 🙂

    1. lee choon ping

      Allianz do not hv life time limit and they do hv claim bouns for R&B

  39. farah

    hi Mr Lieu,

    i have gastric/maybe asid reflux. I have been taken medication from private hospital for a year now however i never been hospitalised or diagnosed with those. Is this consider a pre existing condition. If so, is there any plan that covers this disablity?

    1. CF Lieu

      Yes, Farah. Likely will kena exclusion regardless of any insurer

  40. stiMblue

    Wow, is a very good comparison, but the info is not 100% correct, hope u can advise ur client correctly 🙂

  41. Chee

    Hi, Mr Liew, I’m looking for medical card ..age 27,single,non-smoker with hyperthyroidism issue..Any insurance company that will not exclude this sickness? Thank you.

    1. Joanne

      Hi Chee. Try Hong Leong Assurance. I used to help one client. Managed to get covered.

  42. francis

    Ho can you say Alliance standalone medical card is better. Have you looked at AXA Affin

  43. Chan

    Hi, can I have a quote from you as well?

  44. Tan Woei Tyng

    Hi. I’m looking for a good and cheap medical insurance for my son who is 2 years and 10 months now. Could u pls send me the best quotation? Thanks.

  45. james

    Hi Mr Lieu,

    How about term life insurance,can you recommend which company offer the best & affordable term life insurance available in Malaysia?

    I have a medical insurance / investment linked plan.quite comprehensive but low sum assured. couldn’t afford the high premium if i wanna upgrade the sum assured.
    So i am thinking to get a term life insurance for better sum assured at lower price.can accompany with my medical card.what is your opinion regarding this,appreciate if u can share your thoughts,perhaps improvise my plans.thanks.

    1. CF Lieu

      Term insurance pricing does not differ much among insurers, and certainly the T&C of coverage are pretty standard. Whichever convenient for you, just take that.

  46. Priiya Nandhini H

    Hi Lieu,

    I’m 28years old female. Single, non smoker and no health issues to be concerned of.. Will appreciate your advice on the type of card to subscribe to.. Tq

    1. CF Lieu

      Anything goes! You can go for the lowest cost medical card

  47. Adrian

    Hi, can the medical card be bought standalone or is a rider?

    1. CF Lieu

      Mostly rider, standalone only few options

  48. Ting

    Hi Lieu

  49. Kelly

    Hi I am 30 yrs old single lady. Would like to purchase medical card, hope can talk to you personally.

    1. CF Lieu

      Kelly, pls check your email.

  50. Ng Choon hooi

    Hi, I am looking for a good and cheap medical card for myself and my daughter. Could you please advise? Details as below:
    Me: Age 47, non smoker, healthy
    Daughter: 13, student

    BTW, any company offers family package for medical card?

    Thanks very much

    1. CF Lieu

      Ng, please proceed to HERE to get your question answered.

  51. Shirley Semion

    Can you give me the quotation for a rider medical insurance under allianze?
    Age 37
    Non smoking

    1. CF Lieu

      Sure, please head over to HERE

    2. Siow Hooi Leng

      Hi, Thanks for your informative sharing. However I read the Allianz medical brochure, it stated that policy holder will have to pay 20% co-payment (Plan 200) once total yearly claim had exceed RM100K. This is the biggest concern of me that not taken Allianz card. Because RM100K is relatively low when come to dread disease treatment, and I will have to pay 20% which it could be significantly high base on nowadays sky high medical charges. Could you please help to advise on this if my perception is wrong. Thank you.

      1. CF Lieu

        Siow, the 20% conditional co-payment clause only kicks in if the Life Assured elects to or is referred by the attending Physician to be treated outside Malaysia AND the total amount of claims for a Policy Year is more than 100k (for Plan 200).
        These 2 conditions both need to be present.
        Furthermore, the 20% is on the claim amount exceeding 100k (for Plan 200), not on the ENTIRE claim amount.
        Lastly, this Conditional Co-Payment is not applicable for medical treatment received by the Life Assured in Malaysia.

  52. prefernottodisclosed


    I am going to turn 26 by August and I have not attached to any insurance plan except medical insurance by company.

    I worked just a year, no health condition to be concern, a single female, non smoker no drink alcohol etc, could you please advice on insurance plan?

    Is medical card standalone and I need to purchase different plan for saving, critical illness, and medical card etc?

    Or any other better suggestion based on my profile?

    Thanks in advance

  53. Ms Stingy

    Hi Lieu, would like to buy a medical card – investment link for my parent age at 60. any suggestion? Tq

    1. CF Lieu

      Ms, what is your budget for a start? To short list only the options which fit your budget

      1. Ms Stingy

        RM1000 for both, possible? im thinking the Lonpac SmartMedi 2.0 too if premium difference much

        1. CF Lieu

          RM 1000 yearly or monthly you mean?

  54. Lingling

    Hi, Mr . Lieu. I would like to buy medical insurance for my 4 months daughter. Any suggestion?

    1. CF Lieu

      Hi Lingling, is there any pre-existing condition for your 4 months old baby? Congrats, by the way!

  55. Yen

    Hi Mr. Lieu,
    I hope you could help me to choose the best medical insurance plan for my 18 months old boy where my biggest concern is the medical card. The main purpose of buying him an insurance is to protect him at his age now even in the future, from any childhood diseases to adulthood illnesses which required vast treatment cost. I’m in dilemma between Allianz with the advantage of outpatient CA Rx which specifically states, in the quotation, to include consultation, examination tests and take home drugs for outpatient treatments or AIA with its additional attractive coverage on top of cancer treatment: Organ/Bone marrow transplant (receiver only). My budget is around RM200.

    One more thing, I am currently covered by company insurance. However, I would like to consider taking up a deductible medical insurance as well. Which would you recommend? I am 32 years old, female, non-smoker.

    Lastly, do you have any idea on the company reputation or customer service rating? This is utmost important because regardless how comprehensive and cheap is one plan, if the service is not up to standard, after all, you gain ZERO benefit from that insurance company.

    1. CF Lieu

      Chen, we replied to your questions just now. Please check your email.

  56. Jessie

    Hi. Very interested in the lonpac smart medi 2.0 medical card. Please email me. Thanks

  57. cany

    I’m looking for a medi card for my hubby. He is aged 39, non-smoker, obesity. No any medi card previously.
    Any plans recommended? And also premium too.

    1. CF Lieu

      Cany, have already emailed you.

      1. Tira

        Hi i’m looking for the best medical card for my boyfriend and i. He is 24, a smoker, no medical coverage by the company he works for, and a rider. I am 22, a student, non smoker, no medical coverage, and i drive too. Our budget is around <=100. May i know which one is the best one ?

  58. Jaya

    Hi looking for medical card policy for my hubby 50years, me 43 and my 2 kids 14 and 9years. Kids with Education benefits, medical card which covers outpatient fee too.

    1. CF Lieu

      Jaya, have already emailed you.

  59. Noni

    Hello ChingFoo,

    My husband is applying for MM2H and expected that the result will be out soon. I am therefore looking for the most appropriate health insurance for my family of four (my husband and I are above 55 years old, and we have two teenagers). Our situation and criteria of selection for coverage are somewhat similar to Imrana. I am interested in getting your advice, please. Grateful if you could send it to my private email.

    Btw, we are still covered under company health insurance (a Swiss insurance company), but the coverage will end in a couple of weeks. Would transferring the coverage to another health insurance be beneficial? If so, how?

    As we travel overseas frequently, do you think it would be better to consider an international health coverage? Or a local one is sufficient?

    Thank you in advance for your time and reply.

    1. CF Lieu

      Noni, just sent you a direct email. Please check. Thanks

  60. Lavina

    whoah this weblog is great i like reading your articles.
    Stay uup the great work! You understand, lots of individuals are searching round for this information, you could aid
    them greatly.

    1. CF Lieu

      Thank you for your kinds words Lavina.

  61. Sharely

    Hi CF,

    If I want to buy a medical card for my son who only 22 months with additional education fund together, Is there any recommendation insurance company provided this kind of insurance? Any suggestion from you? Thank you very much for your advice in advance.


    1. ChingFoo Lieu

      Sharely, every insurance company provides this type of plan. The question is – which one is the best for you, fitting your requirements and budget?

      1. Sharely

        CF, thanks for your replies. I got solutions for this. One more question, if I plan to buy another 500k life insurance under my husband name, but he refuse to buy it as he already have a medical card with 100k life link, disability care 100k, critical care 100k,accident shield 100k,disability cash 10k, medbooster plan 150 and waiver extra. Do you suggest me to buy that 500k life insurance if he is not around anymore? That 100k enough for future use? FYI – we have 1 kid currently and AL is 1,000,000 with unlimited LL. Thanks for your reply.

        1. ChingFoo Lieu

          Do you need 500k to settle debts under your husband name if he dies? I think you are confusing yourself with the purpose of life insurance and medical insurance.

          1. Sharely

            Don’t need actually. Yeah, I have a little bit confusing about both insurance, are you might to brief clearly?

  62. Imrana

    Hello Mr. Lieu,

    I am a foreigner and recently obtained MM2H, hence will be living in Malaysia now. This means I need a health insurance and prefer a standalone (not rider nor deductible). Would you have a comparative table as shown above on riders but for standalones ? I am 50 years old and need to apply for an insurance for myself, wife and daughter. At 55 a rider is not so interesting anymore as premiums are quite high already.
    I have looked into several insurance plans from different companies, and realize each have different pros & cons.
    In the end, I have a selected Standalone and non deductible Lonpac Medisecure Centurial Plan 8, but I would like to see if you would have a better suggestion please.

    – Type : STANDALONE
    – Cover up to age : 90 or higher
    – Daily room & board rate RM : 300 or higher
    – Daily cash allowance in private or public hospitals RM : 200
    – Death & TPD amount (RM) : 20,000 or higher.
    – Lifetime limit : None
    – Annual limit per disability : None preferably
    – Annual limit RM : 200,000 or higher
    – Free annual health screen tests : Is a plus.
    – Renewal terms : Guaranteed renewal unconditional
    – Max R&B/ICU intensive care unit Days per year or Days per disability : None preferably (as charged but within annual limit is fine)
    – Intensive care / Ambulance Fee / Surgeon fees / Anesthetists fees : As charged
    – Pre & Post Hospitalization days per year : 60/60 or higher
    – Co insurance : No
    – Co payment for room & board : No or less possible
    – Outpatient cancer treatment & Outpatient kidney dialysis : As charged but within annual limit is fine, separate package for these welcome.
    – Outpatient stroke RM : Seems quite uncommon so open to suggestions
    – Outpatient dengue treatment RM : As charged but within annual limit.
    – Outpatient alternative treatment RM : As charged but within annual limit.
    – Outpatient co insurance Home Nursing Care
    – No claim in the year (discount) : 10% or more every 3 years sounds good -OR- 15% cash back on premium is even better.
    – Cashless : Yes
    – Coverage extend to : WORLDWIDE for 90 days in case of accident or sudden serious illness and based reasonable & customary prices
    – WATING PERIOD : Immediate if accident, else 1 month (excluding specified illness = 4 months)
    – DENTAL & EYES covered : Yes in case of accident
    – FUNERAL EXPENSES RM : 3,000 or higher
    – Discounts for family (spouse, children) RM : -200 spouse or higher & -50 per child or higher
    – ANNUAL PREMIUM (RM) FOR 1 HEAD next birthday 51 years old Male RM : 2,078 or less
    – Annual premium FAMILY (DAD 51 MOM 52 + 1 CHILD 12 YEARS) RM : 4,947 or less
    Projection 20 years :
    – Standalone Annual premium FAMILY (based on current price list & excluding inflation) : DAD 61, MOM 62, CHILD 22 RM : 8,570 or less
    – Annual premium FAMILY PARENTS ONLY AT 71 & 72 YEARS OLD RM (based on current price list & excluding inflation) : 13,048 or less

    Let me know if you have something more interesting so I can proceed with official request.

    Also I was wondering if it is compulsory to apply via an agent or if one can apply directly and get a cheaper rate, since agents represents a cost of 15% on the premium just to fill in a few papers.
    Perhaps however a good agent serves you well afterwards when you get sick (?). Please advise.

    Finally I have been benefitting from a corporate life insurance with AIG for the past 15 years (abroad). Does it serve me in any way to be able to show a certificate at this point, now that I have left the company and the coverage has ceased ?


    1. ChingFoo Lieu

      Hi Imrana, you just broke the record for the longest comment in this post. So congratulations! 🙂

      Anyway, when it comes to insurance, the reason the premium is cheap must be due to certain reasons. This is actuarial science, so we can’t really beat actuarists. When you think you get a better end of the deal, think again and you will realize you miss something.

      In your case, the annual limit of 200k is way too low compared to current market standard.
      A decent medical insurance would have anything close 1 mil annual limit.

      Secondly, standalone medical card is cheap…at the start. It’s premium rate increases every 5 years age band. I look at Plan 8 of the plan you mentioned, and do you realize you’d have paid a total of RM 144k until age 80?

      At your age, Male 51 years old, a typical rider type medical card would costs 4,500 to 5,000 per year. Let’s just take a median number – 4,800. Yes, it is 2.5x higher than a standalone medical card now but remember the premium for a rider medical card, if designed properly, will stay flat throughout the next 30 years.

      Basic maths = 4800 x 30 years = 144k. This worked out about the same total premium paid compared to standalone.

      That’s the power of actuarial science. See what I mean?

      The question now is, when you are at age 76, will it feel painful to pay 4800/year or 8,548/year? The answer is obvious.

      The only time a standalone medical card make sense and worth it is that when you are

    2. Young, lack of budget but will upgrade when your income improves (not applicable to you)
    3. You only expect to live for a short number of years before kicking the bucket
    4. You expect to be in Malaysia for a short number of years before moving back to your home country or another country
      1. Imrana

        Hi ChingFoo,
        Sorry for my previous loooong message 🙂
        And thanks for your detailed reply.
        Now here are a few facts based on pure maths / financials …
        I agree a rider is not “wasted” money in the sense that part of it remains available to the susbcriber (to be cashed out or used for premiums payment), and also the premium amount remains the same in time and is not/less subject to inflation or insurer premiums revision every 5 years or so.
        However my budget is 5 to 6,000 RM and if I count a family budget (myself 51 + wife 52 and daughter 12) I could simply NOT find a decent rider on the market for less then 12K per year. Standalone lonpac walk-in (no agent) premium cost for all 3 is 5,295.
        So here are the maths …
        1) 12K x 30 years = 360K.
        2) Standalone using age range premium table x 30 years = 325K. Adding 10% inflation/revision (probably conservative) means 356K.
        In the meantime I am able to save and put aside 5 to 7K per year.
        My standalone premium will only reach the 12K rider premium level in approx 18 years.
        400 R&B per day is decent and my concern is indeed the annual limit as 260K in 9 years might not be enough.
        So bottom line … if you do have a rider for family ages 51/52/12 at 5 to 7K max please let me know. I need to subscribe immediately for my MM2H.

        1. ChingFoo Lieu

          Imrana, please check a private message sent to your gmail, in reply to your requests. Thanks

        2. francis

          I cant get it that the advisor is advising to pay 4800 every year. And then question whether it is painful to pay 4800 or 8548 at age 76. At age 76 probably the person could be already dead years ago, and would not have paid as much as the sum total of 4800 annually. Also, the balance of 4800 and whatever lower value that is paid at age 50s can accumulate FD interest at the bank. What a advice

  63. Kumar al suparmany

    Tolonng ck insuran untok i bulan berapa 8.1.1981

  64. Ainie

    when we get retired, most of the company will not cover the medical card for us anymore. From there on, which medical card is the best suit for retiree?

    1. ChingFoo Lieu

      Well Ainie, the best suited medical card for retiree is the one which fits your budget. Start with an allocated budget and then source for the best ones which fits into your budget here >

  65. May Thong

    Hi Ching Foo,

    I am looking for cheaper and good coverage for my family.
    My husband (aged 40) have been paying Prudential for the following :-

    Plan 1 Prulink
    RM 333 monthly covers RM 150,000 Life and RM 150,000 36 illness. RM100,000 accident.
    Room is RM 200,
    RM 75,000 annual medical
    RM 750,000 lifetime limit up to 75 yeas

    Plan 2 Prulink Million
    RM 690 monthly covers Rm500,000 life, RM500,000 36 illness

    Plan 3 Prulink One
    RM 292 covers life RM400,000

    Is there any other products that offers lower premium but higher coverage similar to the current 3 plans??

  66. Sathiya Bama

    My hushand 52 years old. He want Personal Accident insurance. Most of insurance Company not covered at this age. Recently he surender 1 policy (Medical Card) with MCIS due to premium increase from 200 to 390.00 which I can’t afford to pay. Now he don’t have any insurance to cover him. He using motorbike to work. Please help to check for me. Currently I got apply with AIA insurance but still pending without any confirmation.

  67. Cliff

    I am 22 years old and bought ILP SMX150+SE90k more than 1 year.
    SMX150 – 90k annual limit
    SE90k – 900k annual limit

    If I use 150k for my operation(all valid charges) on 12-Oct-2017, will it be SMX150(90k) + SE90(60k) paid by insurance company?

    Based on my policy, deductible definition is eligible expenses incurred for all insured benefits accumilated in any Policy Year is subject to the Deductible whereby You will be responsible for paying the Deductible amount as stated in the Schedule of Benefits. The Company will reimburse the balance of the Eligible Expenses in excess of the Deductible during any Policy Year, subject to Clause 6.10(Reasonable Claims and Customary Charges) and the Overall Annual Limit below.

    I am worried if 60k need to pay by own pocket and reimburse back from company within 30 days. Where can I find the 60k?

    1. ChingFoo Lieu

      Cliff, total amount will be paid by insurer. That is why you can’t buy SE90k without first buying SMX150 (which covers the first 90k).

  68. Tan

    I really confuse with deductible/extender/booster. Example below, I bought SMX400+SEK200k.
    SMX400 – 200k
    SEK200k – 2million

    If I use 300k for my operation on 2017 and SMX400 cover my 200k. For SEK200k will pay for my balance 100k but is that (SMX400)200k will straight away pay by insurance company but for balance 100k i need to pay by myself and claim from insurance company later? If this is the case, how about if my operation is 1million? 200k will pay directly from insurance company and i need to find 800k before I can claim from insurance company? Kindly clarify my doubt. Thanks.

    1. Tan

      Sorry, is SEM200k instead of SEK200k. Can help to amend? Thanks.

    2. ChingFoo Lieu

      Tan, if your operation costs 1 mil in any single year, based on today’s medical costs, you die already.

    3. Cliff

      ChingFoo Lieu,

      Thanks for your reply. If this is the case, why don’t it combine 90k+900k into one page of benefits as it is same as 990k for single policy? What is the different between 990k and 90+900K(deductible) policy?

      1. ChingFoo Lieu

        Because not everyone can afford 90k+900k. If you only buy 90k, then it is cheaper of course.

        1. Cliff

          Thanks for your reply, Lieu.

          Actually, I means 990k policy compare to 90+900k(deductible) policy. If u buy 990k benefit is damn much higher compare to 90+900k(deductible) benefit. 990k COI can be 4-5k but SMX150 – 90k COI-RM500++ and 900k(deductible) only COI-RM100++ for 22 years old adult. Many thanks.

          1. ChingFoo Lieu

            Well Cliff, that is a good question for GE actuary 🙂

    4. Cliff

      Sorry, click on the wrong row. Please see my comment. Thanks

      ChingFoo Lieu,

      Thanks for your reply. If this is the case, why don’t it combine 90k+900k into one page of benefits as it is same as 990k for single policy? What is the different between 990k and 90+900K(deductible) policy?

  69. Phillis Chin Xin Yin

    Dear all,is Allianz MyHospital Cash worth to buy? thank you in advance~

      1. hi, I’m just reading about medical cover. I have idiopathic scoliosis, which is now causing problems with profusion of discs etc, I’ve read in the cover that pre existing conditions are not covered?? the scoliosis is pre existing but the problems it’s causing now are recent?? how would I stand?

  70. Merina

    Dear Mr Lieu,

    I have bought LonPac Medi Savers 2015 350plan last year and it is almost due for renewal. I’m sceptical about renewing because I have discovered the following clause in the terms and conditions and thought I might be shortchanged.

    1. Specific Outpatient Treatments per annum RM36K for cancer treatment. I paid for Top-UP to RM120K/annum. However, in order for the top-up to kick in, I shall have to fully utilised my Per Disability Limit of RM150K (Overall Annual Limit RM450K) first, right?

    The scenario that got me questioning is if I am diagnose with leukaemia, for discussion sake, which doesn’t require surgery, then I may not be able to fully utilise my RM15Ok PDL. But I do need outpatient treatment for my conditions (chemotherapy, etc ) so RM36K might be insufficient per annum, but at the same time I cannot utilised my top up of RM120K due to the following 90 DAYS clause because it is not a new disability:-

    ANY ONE DISABILITY shall mean all of the periods of disability arising from the SAME CAUSE including any and all complications there from except that if the Insured Person completely recovers and remain free from further treatment including drugs, medicines, special diet or injection or ADVICE for the condition) of the disability for at least 90 DAYS following the latest date of discharge and subsequent disability from the same cause shall be considered as though it were a new disability.

    Could you please advise if my concerns are justified and if I will logically be ever able to claim up to that TOP-UP amount mentioned? The other top-up is to for Per Disability Limit at RM500K.

    Looking forward to your professional input on the above and I thank you in advance for your time.

    1. ChingFoo Lieu

      Yes Merina, if outpatient kidney dialysis/cancer coverage is your concern, then medical policies from Lonpac isn’t exactly what you want due to the low (and separate) sub-limit for outpatient kidney dialysis/cancer, without the ‘top up’.

      The other company with this kind of separate sub-limit for outpatient kidney/cancer is another insurer ‘A’ with red color logo.

      Nonetheless for others, this may not be a concern and given the fact that, there isn’t much standalone medical card in the market. Most insurers don’t focus on standalone medic card. There is no perfect product in the market, only the product that suits you and covers what’s important for you, per your budget.

      Of course, for discussion sake, if you have unlimited budget, you can even buy medical cards which covers medical fees in SGD. It’s a tradeoff…you see.

      The solution to your concern is to get a medical policy where the outpatient kidney/cancer is lumped together with the overall annual/lifetime limit, instead of a separate sub-limit. If you want to compare the features and costs, then head over to here >

      Hope that helps. Cheers

      1. Merina

        Dear Mr Lieu,

        Thank you very much for your timely advise.

        I have done a comprehensive medical examination to ascertain my risk of cancer, etc and the report came back with a clean bill of health. So I’m going to stick with this MediSavers plan for now because of my low health and hereditary risk of contracting cancers or any of the terminal diseases for these few years. I shall revisit my options in the next few years and see.

  71. Kings

    Investment link with medical card

    ROOM RATE : RM200
    Annual limit of RM 1,000,000
    Unlimited life time limit
    Age cover up to 90.
    Next age 10 years old female
    Rider :
    Insured waiver benefit ( if diaognise with TPB / Critical illness, premium will be waived until age 99
    with benefit still in-force).

    Budget : MAX RM 2000 per annum

  72. Kelly

    I’m looking for medical card for my parents, 65 and 69 years old respectively. Any recommendation?

    1. ChingFoo Lieu

      Kelly, the recommendation is already in this page. What else do you require?

  73. joseph

    hi there,

    the GE SmartMedic Xtra 99 has 2 portions attached to it. the first portion (not sure the name) has a lifetime limit of RM1.2M + annual limit of RM120K. Smartmedic extra 99 is the 2nd rider on top of it. this is bad because after the first rider (the one with RM1.2m lifetime limit), one needs to fork out the first RM120K before being able to claim for smartmedic xtra 99…can u confirm this?

    thanks. Joseph (concerned insurance buyer)

    1. ChingFoo Lieu

      Joseph, you don’t buy SmartMedic Xtra 99 without first buying SmartMedi Xtra itself.

  74. halim

    Mr CF Lieu
    Any comparison for Takaful Medical Card?


    Hi ChingFoo Lieu,

    pathlab is the main distributor Lonpac..does that the main reason that the agent no need to take exam same with other insurance provider?


  76. wong

    dear ching foo,

    I heard that Pathlab is selling the medical insurance (Lonpac) and renewable until 100.
    I heard that Pathlab is only a corporate agent with Lonpac. If one day, pathlab decide not to sell the medical insurance, than may be I cannot renew it and If I go to Lonpac to renew the policy, they can say Pathlab is more our corporate agent

    Thank you

  77. Valentino

    Dear CF,

    Thank you for all this information. Really appreciate your good work.

    Best regards,

  78. Eric Lau

    Hi sir, just asking for the opinion in selecting product type by having about the same premium amount yearly.

    (1) Having medical insurance (standalone) + life insurance from diff insurance companies.
    (2) Having medical insurance (rider) which including ILP.

    What’s the pro & con for these options?

    1. ChingFoo Lieu

      Your question is too general, show me real figures and quotations you got and I can answer you the pros and cons.

      1. Eric Lau

        Hi, Im looking to ask for a quotation from AIA, Allianz & Lonpac. Is any agent contact person that I can refer to? Thanks!

        3 types of products enquiry
        (1) Medical insurance (standalone)
        (2) Medical insurance (Rider, ILP)
        (3) Purely life insurance

  79. Vinnie

    Hi~ I wonder is there any insurance cover Bariatric surgery? Thanks

    1. ChingFoo Lieu

      Vinnie probably not because it is usually not medically necessary

  80. Max

    Hi CF,

    I’m very interested to buy Lonpac SmartMedi 2.0. Can you please give me your contact number?


  81. Cindy

    Hi, notice that Great Eastern SmartMedic Xtra got a clause saying that the “company can terminate this rider if the Company withdraw this rider completely from market”. Is that means if GE has decided to stop selling this rider in market due to certain reason, policyholder who already attach this rider cannot continue the coverage anymore? Any other insurer’s medical card got such clause?

      1. Cindy

        Hi Mr Lieu, thanks for your prompt reply! Previously you did explain on the difference of Withdrawal Clause and Guarantee Renewable but I am still a bit confuse. For GE SmartMedic Xtra, can I say even though it is guarantee renewable but if the company stop selling this product in market, I will still be forced to terminate my policy? So far any insurer did that before?
        Will you still recommend GE medical card when there is this clause? Appreciate your advise as I am thinking to get a GE medical card but this Withdrawal Clause make me a bit not comfortable. Thanks!

        1. ChingFoo Lieu

          So far never happen before, not easy to ‘execute’ this as likely need strong justifications and approval from BNM.

          GE is OK, but if you are worried on this clause to the extent it keeps you awake at night, go for other insurers without this clause.

  82. RUSDI

    Dear CF,

    The medisaver plan from Lonpac is good..but it seems that lonpac is not well known for it portfolio in a medical card as for AIA, Prudential and so on.

    (1) If I buy the medisaver policy what if the lonpac come to cease operation because it is not so as we call big company in insurance. what is the fate of the policy holder then?

    (2) is this situation will not occur if i bought the policy from the AIA or Prudential then?

    (3) How about the panel hospital for this medisaver policy, must be just few hospital since it is not as big as AIA or Prudential?

    Your reply would be really appriciate


    1. ChingFoo Lieu

      Hi Rusdi

      (1) and (2) – Lonpac is actually a subsidiary of Public Bank. I’ll let you form your own judgements and opinion on your original questions. Fact is, there’s no guarantee any insurer will still in business, say, 50 years from now. End of the day, you go with the one you are most comfortable with, if money is not an issue for you.

      (3) Clearly, you haven’t read this article to the end. On another note, if you stay in KL, would it concern you whether it has any panel hospitals in Sabah and Sarawak?

  83. Simon

    Hi Mr Lieu,

    I’m 32 years old and didn’t purchase any medical cards/ insurance related product before. What is your recommendation to me? I’m having high blood pressure & high cholesterol and having medication for 4 years time. Will this have any impact to the medical card/ insurance that i want to buy?

    1. ChingFoo Lieu

      Simon, it depends, your options are VERY limited based on your pre-existing medical conditions. It will surely have significant impact to any medical insurance you want to buy.

  84. Steph

    Hi Mr Lieu,
    Thanks so much for all the information to clarify what medicard is about for 1st time buyer like me. After reading, can you suggest me which one should I buy after I have scale it down to either Allianz ( I find the benefits quite good especially can go overseas treatment such as Singapore) or Lonpac (as I like it can discount for family members- but its standalone). I can’t decide. I am in my 40’s with 2 kids. Pls recommend as you are the expertise.

    Thanks in advance.

    1. ChingFoo Lieu

      Steph, it depends what kind of budget you have (example, 150 per month vs 300 per month)

  85. Andrew

    Hi Mr Lieu,

    I read an earlier comment:

    “ChingFoo LieuReply Reply
    Venice, please get the brochure from here –

    Of course you not able to find it from Lonpac official product listing because this is a custom-made product.

    1) Why is the policy brochure behind a pay-wall?

    2) Can you please elaborate on “custom-made product”?


    1. ChingFoo Lieu


      Picture yourself in this position.

      You have an info page which ranks #1 on Google search for the term ‘medical card in Malaysia’.

      This one page alone gathers 300+ views every day.

      You get, on average, 50 enquiries a day via email. These enquiries ask you to send to send brochures, ask for free advice, etc.

      End of the day, most of these enquiries, after getting what they want, they ‘disappear’. And some of them are even insurance agent themselves trying to ‘use’ this website to get quotations from other insurers!

      Now, assume you take only 10 minutes to attend to every enquiry

      50 enquiries x 10 minutes = 500 minutes or 8+ hours in one day.

      Now, consider that you have a business to run, a family just like everyone else, and it costs $$$ to maintain this entire informative website.

      What would you do?

      Remember, buying a medical card is a lifelong commitment which costs a few thousands a year, and likely, total of hundreds of thousands per lifetime.

      Is it worth to pay less than RM 50 for advice which will make you make a better informed decision, for life?

      For some, it is not worth. That’s OK. And I ain’t judging ’em.

      After all, everyone can do intensive comparison by talking to multiple agents from multiple insurance companies.

      There is still no guarantee a layman will understand the ‘hidden’ terms and conditions though.

      This is the hard way to buy a medical card.

      What I offer in is the shortcut. And one is not even obligated to buy from me.

      All you get is non-biased advice.

      There’s no sales pitch or pushy phone calls.

      And some very smart people feel this is worth to subscribe to AskCF.

      So, in a nutshell, that my friend, is why the ‘deep-down’ info is behind a pay-wall.

  86. Andrew

    Hi Mr Lieu,

    First of all, thanks for this informative website. I was wondering of you could provide the annual costs for Lonpac SmartMedi Deductible for a 37 year-old male smoker (I’ve stopped, but I imagine I’ll still have to pay for a smoker’s coverage).

    Also, would like to know if the SmartMedi Deductible includes medical tests.

    Lastly, how much would the SmartMedi Deductible cost for a Family Plan (to include two parent non-smokers, no pre-existing conditions).


  87. Vijai

    Dear Ching,

    I currently have two medical cards:-

    1) Employer medical card (AIA, max coverage per annum rm 35000)
    2) Personal deductible cashless medical card (Tokio Marine, RM 10000 deductible)

    Let’s say I’m hospitalised with GL from AIA, then my hospital bill comes to RM 50000, which is more than the RM 35000 per annum from my company. How do I use my second card, to pay the remainder? Becaue the GL cannot come from two different companies, I presume. Can you explain the claiming process from two cards?

    1. ChingFoo Lieu

      Simple, Vijai, you have to pay 15,000 from your own pocket, and then reimburse from Tokio Marine.

  88. Thinesh Varan

    hi.. im planning to get a medical card for my son who is 1 years old. which insurance shall i take? thank you.

  89. Adli

    Can you make a new list comparing takaful medical card?

  90. Eddy

    Hi, for rider insurance, it will be great if you could show how much money customer would get after 20 years for example.

    1. ChingFoo Lieu

      Eddy, no single customer is the same, so it is unwise to generalize here by showing anything.
      I could show very good residual money after 20y but it would meant nothing for you.

  91. Winnie

    Hi Mr. Lieu

    Should i get another medical card to replace my GE medical card? I currently hv a GE n AIA medical card. My GE lifetime limit left not much around RM30k (This insurance is a very very very old insurance), and my AIA is newly bought. Thanks

  92. Wong

    Prudential medical card got the clause “Guaranteed renewal” no matter what happen to the insured or market.
    This has been their main selling point despite higher and highest premium.
    How about other Insurer like Allianz, GE, AIA, etc.? Are their policy also guaranteed renewal?

    1. ChingFoo Lieu

      Wong, as far as I know, Pru is well-known on not having a Portfolio Withdrawal Clause. Portfolio Withdrawal Condition is a clause that gives the right to an insurance company to stop offering the medical portfolio by giving advance written notification to policyholders, if it no longer underwrites this type of product.

      However, many insurers had also removed this clause from the medical insurance contract, which benefits us, the policyholders. In other words, the ‘advantage’ that Pru has previously no longer applies today.

      If anyone is reading this, Portfolio Withdrawal clause should NOT be confused with what you term as “Guaranteed Renewal’. Any medical insurance contract will have a renewal clause stating as such:

      …contract is renewable at the option of Policy Owner until the occurrence of any of the following:

      a) If the policy expires, lapses or surrendered
      b) Fraud of misrepresentation of material fact during application
      c) Contract is cancelled at the request of Policy Owner
      d) total claims have reached the overall lifetime limit (if any) specified or/and on the death of the life assured
      e) the life assured attains the coverage age limit specified
      f) termination of coverage for all policies in certain market and the insurer withdraws this contract completely from the market in accordance with the Portfolio Withdrawal Condition.

      The fact is, portfolio withdrawal condition has never happened before so far and even if it does, it is not so easy for an insurer to execute without approval from BNM.

      1. Wong

        Dear Lieu,

        Ya, your are right. I meant for the Portfolio Withdrawal Clause. Thanks for enlightens me.

  93. Jane

    Can i cahnge my Life Insurance Policy to be my Medical Card when i am 65 years old? Thanks

    1. ChingFoo Lieu

      Unfortunately no. The consolation is if you are still healthy, you can still buy a medical card albeit not cheap at your age.

  94. adzwan

    Hi Lieu,
    Can stress further why we still need Medical Card with our own even though the employer have provided one? really appreciate if you can explain in point..

    1. ChingFoo Lieu

      Adzwan, you don’t need one NOW if your employer covers you.


      How old are you now by the way?

      Now, fast forward to 60 years old when you are ‘retired’.

      Do your employer still cover you? If yes, I want to know which company you are working – PM me 🙂

      Now, at 60, you still don’t necessarily need to buy a medical card. Just allocate a few millions for your medical fund to covers whatever medical condition that crops up from 60 until say, 90 years old.

      See that’s how we don’t need a medical card.

      I bet tycoons like Robert Kuok,Syed Mokhtar Al-Bukhary or Tony Fernandes don’t have/need a medical card.

      Ok ka explain cam ni?

  95. Kym

    Hi,mr lieu,

    I wanna ask about Aia latest medical card which no need pay co insurance.
    What cost and what will happened if I had exceeding my annual limit?
    For example, I had my hospital bills of rm 1 million on year 2017. What will happened to my medical card?

    1. ChingFoo Lieu

      If your annual limit is 1 mil and you exceed that, by contract, you will need to fork out $ to cover medical bills exceeding 1 mil.

      However, practically if your medical bill exceed 1 mil, you’ll likely be dead already 🙂

  96. Jayaraj

    Great introductory article LCF on medical cards. You are indeed doing a great service to society.

    2. The problem when an insurance agent comes by o get you to “sign on the dotted line” is the dont tell the whole story and we layman trust them.

    3. So, I need your non biased advise between
    a)stand alone medical card &
    b)investment link medical insurance plan-usually with unit trusts

    In (b) they “sell” the products by stating the premiums dont increase in future and some returns can be expected back after a number of years.

    4.The premium of stand alone medical card insurance get higher and higher with age. In 2015-I paid RM2620 (inclusive GST) for standalone medical card (AIA Plan 200 A Life Med & Regular & A Plus Med Booster) till age 100 years. In 2016 premium increased to RM3204-a big jump!

    5. I’m in good health-born 1961-56 years old-occupation class 1

    6. Your advice would benefit lots of people like me & am looking forwards to receiving your email reply.

    I end this wishing you good health and wisdom and to continue advise Malaysian public.

    Thank you.

    1. ChingFoo Lieu

      Jayaraj, that is the way standalone medical card works regardless of any insurance companies. Pls watch my free 8 min video just slightly above here to understand this.

      To understand how medical card rider (bundled together inside an ILP) works, please refer to one of explanation video inside my advisory site here –

      Cheers, and thank you for your kind words

  97. CyNg

    I believe Lonpac MXM medical card has been updated. Now it is already medisaver 3.0

  98. Tan Soo Cheng

    Are there any health insurance plans you would recommend for seniors above 70 years old?

    1. ChingFoo Lieu

      Soo Cheng, unfortunately the max entry age for most medical cards in Malaysia is 70 years old. Above 70, nope.

  99. Winnie

    Hi, Mr. Lieu

    Before a day I bought my new insurance, my doctor said I developed a small hernia. I had go another clinic to make sure if I have hernia or not but result out is I dont hv hernia. If like this, will it effect my new insurance claim if future i develope a hernia? Maybe year(s) later.. Thanks

    1. ChingFoo Lieu

      No matter Winnie. If you are concerned about ‘years later’, and say, you apply medical card now, then I suggest you declare in your application just in case. So the insurer will issue a letter to instruct you to go to the insurer’s panel clinic (paid by insurer) to verify if you have hernia. This way, it prevent any disputes in the future. And if insurer panel clinic verify you don’t hernia, but you then develop hernia in the future, then insurer will of course honor the claim – this is known as guaranteed renewable, without any yearly loading. Many years ago, there are indeed standalone medical card that is NOT guaranteed renewable but as of now, this kind of medical card has been obsoleted afaik. If such non-guaranteed-renewable medical card still exists, I can guarantee no one will buy it, if they are well-informed enough. By the way, someone said below – ‘what is the guaranteed black & white clause stating it is guaranteed renewable’. I say he/she is not reading this article thoroughly, if you look B) Medical card with no alterations of policy clause subheader, and look at the screenshot – Policy Wording, Alterations clause, and you see this term ” During renewal, the terms and conditions of coverage shall NOT be amended” – this is the clause.

      I also suspect the person questioning this sounds like insurance agent from company where the company does not carry standalone medical products, and their medical card rider is relatively expensive compared to others. So agents from this company are trained to talk bad about other insurer’s standalone medical card saying they are NOT guaranteed-renewable. This is the usual Modus Operandi of tied insurance agent of this company, but they didn’t realize that didn’t base their accusations on real facts.

      1. Winnie

        Thanks Mr. Lieu for your reply~

  100. BooShannon

    Dear Mr. Ching Foo,

    Why is it that smartmedi2.0 cannot be found in lonpac’s website page for health products?

  101. Cindy

    Hi. If I have a pre-existing condition (despite never being hospitalized), would there be any insurance company that will still cover it?

    1. ChingFoo Lieu

      Hi Cindy, it depends what type of pre-existing condition. Can you elaborate?

      1. Cindy

        2 Slipped disc and cervical spondylitis. Although my condition may not look that good in a MRI but my lifestyle, exercise and care from my physiotherapist has allowed me to carry out normal activities, including lifting weights in gym, cycling and joining mixed martial arts classes in the gym.

      2. Cindy

        2 Slipped disc and cervical spondylosis. Although my condition may not look that good in a MRI but my lifestyle, exercise and care from my physiotherapist has allowed me to carry out normal activities, including lifting weights, cycling and joining mixed martial arts classes in the gym.

        1. ChingFoo Lieu

          Cindy, it is almost likely there will be exclusion of the mentioned condition. As for rejection, sometimes it do depends, we won’t know for sure 100% until the underwriter replies. A case closest to yours which we’ve encountered before is thoracic spine condition, one insurer rejected, another insurer accepted the case but exclude anything related to spine condition.

          1. Cindy

            My insurer accepted my application but excluded all spine related claims. I was hoping to find another insurer who would accept my condition. Thanks CF.

  102. BooShannon

    Hi, could you elaborate on the other companies renewal clause? When u say guaranteed renewable do the policies have portfolio withdrawal clause in them. Mainly the lonpac one, Allianz you mentioned. Thanks. Email me thanks. Plus why didn’t you compare using Prudential’s med saver since it has deductible of 300. While you use Allianz’s co ins of 1k?

    1. ChingFoo Lieu

      Shannon, you definitely got confused between guaranteed renewable clause and portfolio withdrawal clause. They are different.
      And you also got confused between co-insurance feature (the Med Saver feature in Prudential) and co-payment due to R&B upgrade (RM 1k cap of Allianz).
      The intention is not to have co-insurance so the table above is a fair comparison when it comes the the pricing.
      We do not mail the quotes to you unless you are subscribed to Cheers

      1. Boo Shannon

        Hi, can u please explain on what’s the difference between the two for guaranteed renewal clause and portfolio withdrawal clause? Could I read what’s the actual black and white written for guaranteed renewal clause? Thank you.

        1. Boo Shannon

          I mean could you list the actual black and white here so that I can compare the difference?

  103. Rusdi

    Hi KC,

    How would it effect for the renewal of a standalone medical card such as medisaver from lonpac if claim already been made or unlucky got diagnosed with bigC. How to renew or what would it effect after the claim on renew the policy. Does it effect the premium or would it be any exclusion. Thanks bro

    1. ChingFoo Lieu

      Rusdi, all medical card recommended in this page are guaranteed renewable even after being diagnosed with big C. The hike in premium or exclusion will not occur due to the occurrence of big as you put it.

  104. lOUIS

    Please advise on Great Eastern benefit as compared to other.
    Can I have the brochure and product detail for each of the product for better comparison ?

    1. ChingFoo Lieu

      The table above already summarizes and simplifies the comparison better than any brochure can do, so do take advantage of that.

  105. Ng Kok Wee

    Would like to know what’s the difference between AIA a life med regular and a plus med plan. Thanks.

  106. Jacob

    Hi CF, could you email me the brochure with the detail of Smart Medic 2.0? Thanks

  107. Jacob

    CF, could you send me the brochure of the detail of this Smart Medic 2.0? Thanks

  108. Venice

    Hi Lieu,

    Would you please send me the brochure and for the lonpac smartmedi 2.0?
    Somehow i couldn’t get it from the lonpac website.

    Thank you in advance.

      1. Venice

        Lieu, thank you for that. Btw, do u have any idea about how long is the claim process going to take? or just show the card then we are worry free?

        1. ChingFoo Lieu

          re: claim – this is depending on insurance company claim processing efficiency, and also whether the relevant documents are submitted in time. 1 month is a reasonable time. However, you must understand there are other events which affect this – for example, if the claim processing dept is understaff, or when there is a merger/restructuring going on, all these factors affect claim processing

          re: if you buy a new iPhone 7 next week from Switch, and you ask the staff if you will be worry-free for the next 3 years, then the staff answers “YES because it is from a reputable company – Apple” , will that guarantee your iPhone 7 will be ‘worry-free’ or that just makes you feel better instead of buying a Samsung, which is now known to explode?

          My point is a medical card is just a card, cashless hospital admission is just a convenience provided by hospital when the hospital is a panel hospital of the insurer. There is nothing in the insurance policy which promises “show the card and be worry free”. However, the policy got state “Reimburse reasonable and customary charges”. If you are a professional, you must know there are factors beyond anyone control which may seem like things don’t work per your expectation.

          For example, if a hospital over-charge a surgical procedure, higher than the rate per Malaysian medical association schedule, insurance company only pay up to certain limit dictated by MMA schedule, and not the full amount. In this case, it is not the insurer fault or the agent fault, this is what I always tell my client.

          Another example, is, when u buy the medical policy, Hospital X is a panel of the insurer. But 3 years down the road, the Hospital is no longer a panel, but u insist on going to Hospital X because you like the doctor there and it is near your house, well, too bad then, because you cannot be show your card and admitted… need to pay first upon discharge then only claim back from insurer.

          There are many other things from my experience which we need to set our expectations right and for anyone to promise you ‘worry-free’ is either blindsiding you or being inexperienced.

          1. Venice

            Thank you for that. Appreciate it.

Leave a Reply

HowToFinanceMoney © 2011-Present. All rights reserved.